Hello, 👋    Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings.   We're sorry to hear that your experience with our product didn't meet your expectations. At Levi's, we strive to deliver high-quality products that our customers love, and we're sorry that we fell short this time.   We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance.   Looking forward to hearing from you soon!   Daniela here from Levi’s® Customer Service Team,     Levi's® Customer Service Visit our Help Center Track your Order Here and sign up for SMS updates

Thanks for your feedback, it's super important to us! We’ll make sure your feedback ends up in the right hands! Our designers carefully consider every detail when designing something, and every choice they make is for a reason, whether they’ve got functionality in mind or are following their inspiration. That being said, everyone has their own preferences and we understand that. So you know, we do have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1-800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!

Thanks so much for reaching out. We understand your frustration and we’ll make sure it ends up in the right hands! The process of making clothes is a complicated one, and sometimes there are small hiccups in production that can cause stuff like this to happen. Thanks for letting us know — it makes it much easier for us to flag and figure out moving forward! So you know, we have a 60-day return policy if you’re not satisfied with your product. And, you can always call us at 1- 800-872-5384 or start a chat with us in the “Ask Indigo” box on the bottom left of your screen if you’d like further assistance!