Hey, Thank you for taking the time to leave a review for our product. We genuinely appreciate all kinds of feedback, whether it's positive or constructive criticism. It helps us with future product offerings! We understand there may have been another experience influencing your dissatisfaction. We'd love to discuss this further with you. Please reach out to our Customer Care team for assistance. Looking forward to hearing from you soon! Marion, Levi's Customer Support. Levi's US Customer Service

Hello, LS! 👋    Thank you for taking the time to leave a review for our product. We appreciate all types of feedback, whether positive or constructive. This helps us improve our future product offerings.   We acknowledge that receiving an incorrect address has caused you dissatisfaction, and we sincerely apologize for this inconvenience. We are committed to resolving this matter and would appreciate the opportunity to discuss it further with you. Please feel free to contact our Customer Care team at your convenience. We are here to assist you.   Looking forward to hearing from you soon!   Daniela here from Levi's® Customer Service Team, Levi's US Customer Service